Filharmonia Digital Hall

1. Data controller

In accordance with Regulation (EU) 2016/679, the General Data Protection Regulation (GDPR), and Spanish Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights, users are informed about the processing of their personal data.

Data Controller: CAMERA MUSICAE, SLU
Tax Identification Number (NIF): B55709406
Registered Office: Moll de Lleida, Bloc 2, Oficina I, 43004 Tarragona, Spain
Email: info@filharmonia.digital
Website: https://filharmonia.digital

2. Personal data processed

Depending on the services and features used, CAMERA MUSICAE, SLU may process the following categories of data:

• Identification and contact details voluntarily provided, such as names and email addresses.
• Registration and account management data, where this feature is available.
• Enquiry data and communications with users.
• Technical data, such as IP addresses, browsers, devices and logs necessary for operation and security.
• Audiovisual content usage data, where identifiable tracking is carried out.
• Communication preferences and newsletter subscriptions.
• Data relating to previous contractual transactions, only where retention is required for legal obligations or outstanding liabilities.

Only data that is adequate, relevant and necessary for each purpose will be processed.

3. Purposes and legal bases

3.1. Website operation and security

Necessary technical data may be processed to ensure the website functions correctly, manage connections, prevent unauthorised access and protect systems.

The legal basis may be CAMERA MUSICAE, SLU’s legitimate interests under Article 6(1)(f) of the GDPR, where applicable and following an appropriate balancing assessment.

3.2. Registration and user accounts

Where registration is available, data will be processed to create and manage accounts, identify users and enable access to services.

The legal basis is the performance of a contract or taking pre-contractual steps at the user’s request, under Article 6(1)(b) of the GDPR.

3.3. Free services and previous transactions

Filharmonia Digital Hall currently provides its content free of charge, without paid purchases or subscriptions.

Where data relating to previous purchases or subscriptions is retained, it will only be processed to manage outstanding obligations, handle complaints and comply with legal requirements.

Depending on the circumstances, the legal bases will be performance of a contract, compliance with legal obligations or duly justified legitimate interests under Article 6(1) of the GDPR.

3.4. Enquiries and user support

Data provided by email or other contact channels will be processed to respond to enquiries, manage incidents and handle requests.

Depending on the circumstances, the legal basis will be taking pre-contractual steps or legitimate interests in managing communications received.

3.5. Usage and viewing statistics

The platform may compile statistics about visits, content played, viewing time and service performance.

Genuinely anonymous statistics are not subject to the GDPR. Where personal data is used, an appropriate legal basis is required.

Non-exempt analytics cookies will only be used after the required consent has been obtained.

3.6. Informational and marketing communications

Where a valid legal basis exists, CAMERA MUSICAE, SLU may send information about concerts, activities, news and audiovisual content.

Such communications may be based on user consent or on circumstances legally permitting communications about the organisation’s own services similar to those previously purchased.

Users may unsubscribe easily and free of charge at any time.

3.7. Newsletter tracking

Where tracking pixels or identifiable links are used in emails, information about openings and interactions may be collected.

Such processing will only take place where a valid legal basis exists and applicable information and consent requirements have been met.

4. Mandatory data

Where data is necessary to provide a particular feature, this will be indicated in the relevant form.

Failure to provide such data may prevent access to the requested feature but will not unjustifiably restrict other services that do not require it.

5. Data retention

Personal data will be retained for as long as necessary to fulfil the purposes for which it was collected.

• Account data will be retained while the account remains active and subsequently for the periods necessary to address potential liabilities.
• Enquiry data will be retained for the time necessary to handle requests and potential complaints.
• Marketing communication data will be retained while a valid legal basis exists, until consent is withdrawn or an objection is made, as applicable.
• Data relating to previous transactions will be retained for applicable contractual, tax or accounting periods.
• Browsing and cookie data will be retained for the periods specified in the cookie section and the relevant service settings.

Where necessary, data will be subject to restricted processing for the periods established by law.

6. Recipients and service providers

CAMERA MUSICAE, SLU may grant access to personal data to service providers necessary for the platform’s operation, including web hosting, technology infrastructure, audiovisual streaming, account management, email communications and digital analytics providers.

Where providers act as data processors, their relationship will be governed in accordance with Article 28 of the GDPR.

Data may also be disclosed to public administrations and competent authorities where legally required.

Personal data will not be sold to third parties.

7. International data transfers

Certain providers may involve the processing of or access to personal data from countries outside the European Economic Area.

Where international transfers occur, the mechanisms and safeguards provided for in Chapter V of the GDPR will apply, including adequacy decisions or appropriate contractual safeguards.

Users may request information about applicable safeguards using the contact email address.

8. Users’ rights

Users may exercise the following rights where provided for by law:

• Access: obtain information about personal data being processed.
• Rectification: correct inaccurate or incomplete data.
• Erasure: request deletion of personal data.
• Objection: object to certain processing activities.
• Restriction: request restriction of processing.
• Data portability: receive personal data or request its transfer where applicable.
• Withdrawal of consent: withdraw consent at any time without affecting the lawfulness of earlier processing.

Requests may be sent to info@filharmonia.digital.

CAMERA MUSICAE, SLU may request additional information where necessary to verify the identity of the person making the request.

Data subjects may also lodge a complaint with the Spanish Data Protection Agency: https://www.aepd.es.

9. Data security

CAMERA MUSICAE, SLU will implement appropriate technical and organisational measures to protect personal data against loss, alteration, destruction, disclosure or unauthorised access.

These measures will be adapted to the risks associated with the processing activities.

10. Cookie Policy

10.1. What are cookies?

Cookies are small files stored on a user’s device while browsing. They help remember information, enable certain features and, in some cases, analyse website use.

Filharmonia Digital Hall may use first-party and third-party cookies, as well as similar technologies.

10.2. Cookie categories

Technical or strictly necessary cookies: enable essential website functions, security, session management and storage of consent preferences. Where legally exempt, they do not require consent.

Preference cookies: may remember choices such as language or display settings. They require consent where no exemption applies.

Analytics or statistical cookies: may collect information about visits, interactions and service performance. Where consent is required, they are activated only after it has been obtained.

Marketing cookies: may be used to measure campaigns or personalise communications. Where consent is required, they are not activated before it has been obtained.

The description of these categories does not mean that all of them are necessarily used.

10.3. Cookies used

The list of cookies actually used must identify each cookie’s name, provider, purpose, duration and whether it is a first-party or third-party cookie.

10.4. Consent and settings

Users can accept, reject or configure non-essential cookies through the website’s consent management panel.

Consent must be freely given, specific, informed and unambiguous. Cookies requiring consent must not be installed before it has been obtained.

Users may change or withdraw their consent at any time.

10.5. Third-party cookies

Certain audiovisual playback, analytics or external integration services may use third-party cookies.

Where these involve personal data processing or international transfers, legally required safeguards will apply.

The relevant providers will be identified in the cookie inventory.

10.6. Browser settings

Users may delete or block cookies through their browser settings. Disabling certain technical cookies may affect some website features.

10.7. Updates

Cookie information will be updated when technologies, providers or processing purposes change.

11. Changes to this policy

CAMERA MUSICAE, SLU may update this policy to reflect regulatory or technological changes or changes to the services provided.

Where required, affected users will be appropriately informed.

Last updated: 30 October 2026.